Features

Everything you need. Nothing you don't.

Qtrackr gives you a complete toolkit for managing high-demand ticket queues, from customer sign-up to ticket in hand.

White-label branding

Custom colours, fonts, logos, and branded customer pages. Every touchpoint looks and feels like your event — not a third-party tool.

  • Custom colour palette
  • Font selection
  • Logo upload
  • Branded emails

Native barcode tickets

Unique barcodes are auto-generated when you assign tickets — no imports needed. Each becomes a scannable QR-coded digital ticket on a beautiful mobile wallet page.

  • Auto-generated unique barcodes
  • QR code generation
  • Mobile ticket wallet
  • Platform-wide uniqueness

Promo code distribution

Import promo codes with ticket counts, assign them to queued customers automatically in queue order, and deliver one-click redemption links.

  • Bulk code import
  • Ticket count per code
  • Auto-assignment
  • One-click redemption

Real-time queue status

Customers see their position in the queue, live. The status page auto-refreshes every 30 seconds. When tickets are assigned, the page updates instantly.

  • Live queue position
  • Auto-refresh
  • Instant ticket display
  • Email + web notification

Geofenced sign-up

Restrict queue access to a specific location. Draw a radius on the map, and only fans physically present can register. Perfect for venue-exclusive offers.

  • Map-based radius
  • GPS verification
  • Location-locked queues
  • Venue exclusives

OTP verification

Every customer verified by a one-time email code before entering the queue. No accounts to create, no passwords to remember. Secure and frictionless.

  • Passwordless auth
  • Email OTP
  • Bot prevention
  • Returning customer login

Editable email templates

From OTP codes to queue confirmations to ticket delivery — every email is sent automatically, styled to your brand, and fully editable per event.

  • Editable per email type
  • Queue confirmation
  • Ticket delivery with barcodes
  • Custom templates with variables

Camera ticket scanner

Scan QR-coded tickets at the door using your phone camera. Instant visual and audio feedback — valid, already used, or invalid. Timestamps recorded automatically.

  • Phone camera scanning
  • Real-time validation
  • Audio beep feedback
  • Scan timestamp logging

Ticket designer

Customise every aspect of your customer-facing ticket wallet — colours, headings, instructions, and footer text. See changes live in a phone preview as you design.

  • 6 colour pickers
  • Custom text fields
  • Live phone preview
  • Per-event design

Live admin dashboard

See queue depth, assignment progress, ticket inventory, and customer details at a glance. Export data, manage preferences, and control the flow.

  • Real-time stats
  • Queue management
  • Ticket inventory
  • Data export

Multi-tenant architecture

Manage multiple events and clients from a single admin. Each tenant gets their own branded URL, queue, and configuration. Perfect for agencies and promoters.

  • Custom slugs
  • Isolated queues
  • Per-client branding
  • Central admin

Role-based access

Master admins, client admins, and team users. Fine-grained permissions for who can assign codes, manage queues, and configure settings.

  • Master admin
  • Client admin
  • Custom permissions
  • Team management

Custom form fields

Collect whatever data you need at sign-up. Add custom fields per event — from dietary requirements to t-shirt sizes to accessibility needs.

  • Text, select, checkbox
  • Required/optional
  • Per-event config
  • Export with data

Mobile-first design

Every customer-facing page is built mobile-first. Beautiful on phones, tablets, and desktops. Because your fans are registering from their pocket.

  • Responsive design
  • Touch-optimised
  • Fast loading
  • PWA-ready

See it in action

Request a demo and we'll show you how Qtrackr fits your event.