Features

Everything you need. Nothing you don't.

Five ways to distribute tickets, shareable check-in links for the door, smart wait predictions, QR code signage, attendance analytics, and an admin that hides the buttons you don't need. Built for events, not a doctors visit.

New

AI assistant

Your AI co-pilot helps you move your physical queue online in plain English. Bulk-assign tickets, schedule open/close times, search customers by name, draft on-brand waiting messages, and get live stats — all without touching a form. Plan-aware, so it only suggests what your tier supports.

  • Bulk assign & customer search
  • Schedule queue open/close
  • AI-drafted messages & copy
  • Live stats & insights
  • Plan-aware suggestions
New

Scheduled queue open/close

Set your queue to open or close at an exact date and time — no manual toggling at 6am. Stack multiple actions, view upcoming changes, and let the system handle it. Or just tell the AI: "open at 9am tomorrow."

  • Automatic open & close
  • Stack multiple schedules
  • AI or manual setup
  • Available on all plans
New

Notification only

No codes, no tickets, no links — just a notification. Assign someone from the queue and they get an email and SMS saying they're up. Perfect for guest lists, invite-only events, or simple first-come-first-served.

  • Email + SMS notification
  • No ticket infrastructure
  • Queue-order assignment
  • Simplest possible setup
Included free

White-label branding

Colours, fonts, logos — every page looks like your event. Other platforms charge extra for this. We think that's weird, so we include it on every plan.

  • Full colour palette
  • Logo & font upload
  • Branded emails & SMS
  • No "Powered by" unless you want it

Native barcode tickets

We auto-generate unique barcodes when you assign tickets. Each one becomes a scannable QR code on a gorgeous mobile ticket wallet. No imports, no faffing.

  • Auto-generated barcodes
  • Scannable QR codes
  • Mobile ticket wallet
  • Platform-wide uniqueness

Promo code distribution

Got a pile of promo codes from your ticketing provider? Import them, and we'll assign them to fans in queue order with one-click redemption links.

  • Bulk code import
  • Ticket count per code
  • Queue-order assignment
  • One-click redemption

Timed purchase reservations

Reserve tickets for a limited time and send a countdown payment link. If they snooze, the tickets go back to the queue. No more indefinite holds.

  • Configurable countdown
  • Payment link delivery
  • Live countdown timer
  • Auto-release on expiry
New

Secure Link

A referrer-protected purchase URL that only appears on the customer's status page — never in emails, never in SMS. Can't be copied or shared. Sneaky in the best way.

  • Per-preference URLs
  • Referrer protection
  • Status-page reveal only
  • Unshareable by design
New

Customer self-service

Typo in their name? Want to switch ticket type? Customers fix it themselves from their status page. Your inbox stays blissfully quiet.

  • Edit name & contact info
  • Change preferences
  • Update ticket count
  • Zero admin effort
New

Mode-aware admin

The whole admin reshapes itself around your ticket mode. Using secure links? You won't see barcode settings. Using promos? No reservation tabs cluttering things up.

  • 5 distribution modes
  • Dynamic tab visibility
  • Mode-filtered templates
  • Always a clean UI

Real-time queue status

Your fans see their position and estimated wait — live. Auto-refreshes every 30 seconds. When tickets drop, the page updates instantly. No more "Am I still in the queue?"

  • Live queue position
  • Estimated wait time
  • Auto-refresh
  • Instant ticket display
Only us

Geofenced sign-up

Draw a radius on a map. Only fans physically at the venue can join. Perfect for on-site drops, festival exclusives, or anywhere you need boots on the ground.

  • Map-based radius
  • GPS verification
  • Location-locked queues
  • Venue-exclusive drops

OTP verification

No passwords. No accounts. One email code and they're verified. Keeps bots out and humans happy. Returning fans? We remember them.

  • Passwordless auth
  • Email OTP
  • Bot prevention
  • Returning customer login

Editable email & SMS templates

Every notification is yours to customise — subject lines, body copy, variables. Templates adapt to your ticket mode so you only see what's relevant. One click to insert {{firstName}}.

  • Mode-aware template tabs
  • Email + SMS editors
  • Click-to-insert variables
  • Live preview with your branding

SMS notifications

Text lands seconds after email. Bring your own Twilio account so you control the costs. Editable templates per mode, automatic dispatch, zero manual effort.

  • Your Twilio, your costs
  • Mode-specific templates
  • Variable chip editor
  • Fires alongside email
New

Smart wait time predictions

Multi-window velocity averaging across 15, 30, and 60-minute windows — weighted toward recent activity. Shows a confidence-rated range, not a single number. Your fans see "12–18 min" with a confidence indicator, not "~15 min" and a prayer.

  • Weighted velocity algorithm
  • Confidence rating (high/med/low)
  • Range-based estimates
  • Updates every 30 seconds

Live display

Throw it on a TV at your venue. Fullscreen wait times, auto-refreshing every 10 seconds, readable from the back of the room. Dark theme, naturally.

  • Fullscreen mode
  • Auto-refresh every 10s
  • Wait time + queue count
  • Dark theme for screens

CSV data export

One click exports your full queue — customer details, ticket status, promo codes, and who actually showed up (with scan timestamps). Your data, your spreadsheet.

  • Full queue export
  • Scan data included
  • Arrival timestamps
  • Permission-controlled

Camera ticket scanner

Point your phone at a QR ticket. Green beep = valid. Red beep = already used. No separate app, no hardware rental. Just your phone camera and our scanner page.

  • Phone camera scanning
  • Instant validation
  • Audio feedback
  • Scan timestamp logging
New

Venue check-in codes

Create a shareable check-in link for each entrance. Door staff open it on their phone and start scanning — no admin account, no app install, no training. Create codes with labels like "Main Gate" or "VIP Entrance", set an expiry, and see scan counts per entrance.

  • No login required for staff
  • Per-entrance scan counts
  • Optional expiry timer
  • Disable instantly if needed
New

Attendance analytics

Know who actually showed up. Donut charts for scanned vs no-show, hourly scan patterns, daily trends, and per-preference breakdowns. Built into the reports tab — no extra setup.

  • Scanned vs no-show rate
  • Hourly & daily patterns
  • Per-preference breakdown
  • Auto-generated from scans

Ticket designer

Design your customer-facing ticket wallet — colours, headings, instructions, footer text. See every change live in a phone preview before you save.

  • 6 colour pickers
  • Custom text fields
  • Live phone preview
  • Per-event design

Live admin dashboard

Queue depth, assignment progress, ticket inventory, customer details — all updating in real time. It's the command centre you wish you'd had last year.

  • Real-time stats
  • Queue management
  • Ticket inventory
  • One-click actions

Multi-tenant architecture

Running 20 events? One admin, 20 branded queues, 20 unique URLs. Each with their own branding and config. Agencies and promoters, this one's for you.

  • Custom slugs
  • Isolated queues
  • Per-client branding
  • Central admin

Role-based access

Master admins see everything. Client admins see their events. Team members get the permissions they need — nothing more, nothing less.

  • Master admin
  • Client admin
  • Custom permissions
  • Team management

Custom form fields

Need their t-shirt size? Dietary requirements? Accessibility needs? Add custom fields per event and export the data alongside everything else.

  • Text, select, checkbox
  • Required or optional
  • Per-event config
  • Exports with data

Mobile-first design

Your fans are signing up from their pocket. Every page is built mobile-first — fast, touch-friendly, and gorgeous on any screen size.

  • Responsive design
  • Touch-optimised
  • Fast loading
  • PWA-ready
New

Preference-specific queue links

Share a direct link to a specific ticket type. /your-event/vip-standing skips the preference picker and locks customers into that option. One queue, many entry points.

  • Auto-generated slugs
  • Preference pre-selected
  • Shareable per ticket type
  • Falls back to main queue
New

QR code signage

Generate downloadable QR codes for your main queue or any preference — print them on posters, table cards, wristband stations. One click to preview, one click to save as a high-res PNG.

  • Main queue + per-preference QR
  • High-res 1024px PNG download
  • Print-ready for signage
  • No third-party tools needed
New

Queue open/close toggle

Pause new signups with one toggle — the page stays visible but the form is replaced with your custom closed message. Reopen when you're ready. No need to deactivate the whole event.

  • One-click pause/resume
  • Custom closed message
  • Page stays visible
  • Separate from "active" toggle
New

Queue reorder

Move anyone to the front of the queue, bump them up one spot, or push them back. VIP shows up late? One click and they're first in line.

  • Move to front
  • Move up / move down
  • Position swap in real time
  • Works on verified customers
New

Lottery mode

Switch from first-come-first-served to a randomized lottery. Open a registration window, close it, then shuffle all positions with one click. Fair for everyone — not just the fastest clickers.

  • Sequential or lottery mode
  • Fisher-Yates randomization
  • Shuffle after window closes
  • Transparent to customers
New

Custom waiting message

Set a custom message that customers see while they're waiting. "Grab a drink at the bar — we'll text you!" beats the generic default every time.

  • Per-event custom text
  • Shown on status page
  • Replace the default message
  • Set it in seconds
New

PIN-based staff login

Add staff with a name and a 4–6 digit PIN. They log in at /staff/your-event — no email, no password, no admin account. Perfect for shared tablets and temporary door staff.

  • 4–6 digit PIN login
  • No email or account needed
  • Scanner or queue access
  • Instant setup and teardown
New

Queue capacity limits

Set a max number of customers allowed in the queue. Your signup page shows "X of Y spots remaining" in real time. Once it's full, the form auto-rejects with your custom message. Per-event configuration so every queue has its own ceiling.

  • Set max registrations
  • Spots remaining counter
  • Auto-reject when full
  • Per-event configuration
New

Waitlist overflow

When your queue fills up, new signups join a standby list. Auto-promote the next person when a spot opens — no one gets turned away.

  • Standby list when full
  • Auto-promote on dropout
  • Email notification on promotion
  • No one gets rejected
New

Webhooks

Fire POST requests to external systems when key events happen — customer verified, tickets assigned, or queue shuffled. HMAC-SHA256 signed payloads so your receiving system can verify authenticity. Connect to Zapier, CRMs, or your own spreadsheets.

  • customer.verified event
  • customer.assigned event
  • queue.shuffled event
  • HMAC-SHA256 signing
New

Email delivery tracking

Know exactly what happened to every email you sent. Delivered, opened, clicked, bounced, or marked as spam — the status is shown per-customer in your admin queue table. Powered by Resend webhooks, zero config required.

  • Delivered / Opened / Clicked
  • Bounce & spam detection
  • Per-customer status
  • Resend-powered
New

Rate limiting

Protection against signup spam, OTP flooding, and PIN brute-force attempts. 10 requests per minute per IP on sensitive endpoints with a sliding window. Your queue stays clean, your OTP budget stays intact.

  • Signup spam protection
  • OTP flood prevention
  • PIN brute-force blocking
  • Per-IP sliding window

Enterprise

Eventim integrations

For enterprise solutions we offer various integrations with Eventim — including timed reservations with payment links and referrer-protected secure purchase links. Get in touch for details.

Talk to us about Enterprise

Seen enough? (Or want to see more?)

Plans from $49/mo — or get in touch for a custom Enterprise setup. Bring your weirdest edge case — we love those.

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