AI-driven queues
that work
for you.
Move your physical queue online. Fans join a branded virtual queue, you assign tickets with one click, they get notified by email and SMS. Five distribution modes, shareable check-in links for the door, and smart wait time predictions. AI assistant helps with setup, bulk assignment, scheduling, customer lookup, and copywriting — all in plain English. No spreadsheets. No chaos. No “sorry, we lost your place.”
Queue tools are great… for a doctors visit
Every queue platform out there was designed for walk-in foot traffic. Restaurants, clinics, banks. They're lovely for that! But you're running a live event with thousands of fans and limited tickets. That's a completely different problem.
Generic queue tools
Walk-in queue platforms
Qtrackr
Purpose-built for live event ticket queues
We're not competing with walk-in queue tools. We're solving a different problem entirely.
Sound familiar?
High-demand events have a way of turning your ticket distribution into a full-contact sport.
The spreadsheet of doom
You know the one. Thousands of fans, limited tickets, and a Google Sheet held together by conditional formatting and prayer.
"Did I miss my turn?"
Your customers are refreshing their inbox every 30 seconds, wondering if the queue is even real. Trust is evaporating.
One typo away from disaster
Wrong promo code sent to the wrong person. Duplicate assignment. The reply-all heard round the world. We've seen it all.
Three steps. Genuinely.
Set up your event
Pick a ticket mode, add your branding, configure preferences. You'll be done before your coffee gets cold.
Fans sign up
Share your branded page. They verify with a one-time code, pick their preferences, and they're in. They can even update their own details later.
Hit "assign" and relax
One click assigns tickets in queue order. Emails and SMS go out automatically. Your fans have tickets, you have your evening back.
Meet your
AI-powered queue assistant.
Move your physical queue online in seconds. Configure settings, assign tickets, schedule open times, find customers, and draft messages — all in plain English so you can focus on the event.
Done! Here's what happened:
Assigned: 200 customers
Queue opens: Tomorrow at 6:00 PM
Customers will receive their tickets by email now.
Message applied!
“Warm up those dancing shoes — your spot is confirmed. We'll ping you when it's showtime!”
Customers see this while waiting in your queue.
Bulk assign in one sentence
"Assign the next 200" or "assign everyone in VIP Standing." The AI handles ticket allocation across preferences instantly.
Schedule open & close
"Open the queue at 6pm tomorrow." Set it and forget it — the AI schedules the action and confirms.
Customer search
"Find Sarah Jones" or "who signed up from gmail?" Search by name or email and see their status, position, and tickets.
Draft messages
"Write a fun waiting message for a music festival." The AI generates on-brand copy and applies it to your queue instantly.
Live queue insights
Ask about signups, attendance rates, peak hours, or preference breakdowns. Get answers in seconds, not clicks.
One queue. Five ways to get tickets out.
Pick the mode that fits your event. The whole admin — dashboard, templates, ticket pages — reshapes itself around your choice. No workarounds, no leftover tabs from modes you're not using.
Notification Only
No codes, no tickets — just a heads-up. Assign a spot, fire off an email and SMS, done. Perfect for guest lists, invite-only drops, or anything where you just need names.
Promo Codes
Import codes from your ticketing provider, assign them in queue order. Fans get a one-click redemption link.
Native Barcodes
We generate unique barcodes automatically. Each one becomes a scannable QR ticket on a branded mobile ticket page.
Timed Reservation
Reserve tickets with a countdown payment link. If they snooze, the tickets go back to the queue. Fair's fair.
Secure Link
A referrer-protected purchase URL that only appears on the customer's status page. Can't be shared, can't be forwarded. Sneaky in the best way.
For enterprise solutions we have various integrations with Eventim. Get in touch for details.
From venue gate to venue door. One platform.
No other queue tool can do this. Fans sign up on-site, get auto-generated QR tickets, and you scan them at the door — all without a single third-party app, hardware rental, or import step.
Geofenced sign-up
Draw a radius on a map. Only fans physically at the venue can join the queue. GPS-verified on their device — coordinates never leave their phone. Perfect for on-site drops, festival exclusives, or anywhere you need boots on the ground.
Auto-generated QR tickets
Hit assign and unique barcodes are generated instantly — no import files, no third-party ticketing system. Each barcode becomes a scannable QR code on a branded mobile ticket page, fully branded to your event.
Scan at the door
Open the scanner on any phone. Point it at a QR ticket. Green beep means they're in, red beep means already scanned. Create shareable check-in links for each entrance — door staff scan tickets without needing an admin account. Every scan is timestamped and logged.
Geofenced sign-up → Auto-generated QR tickets → Scanned at the door. No other platform does this.
One dashboard. Zero guesswork.
Every customer, their position, their ticket preferences, and whether they've been assigned — all in one place. The interface adapts to your ticket mode, so you only see what matters right now.
- Tabs and sections adapt to your active ticket mode
- One-click assign with automatic email + SMS
- Add customers manually or let them self-serve
- Export everything to CSV (with scan timestamps)
- Throw it on a venue TV with the live display
Your brand. Not ours.
Your fans never see “Qtrackr”. They see your event, your colours, your logo. Signup pages, emails, SMS, ticket pages — all fully branded. And unlike the other guys, white-labelling isn't a premium add-on.
- Colours, fonts, and logo — your whole visual identity
- Branded emails and SMS that match
- Your own URL: qtrackr.io/your-event
- Custom-designed ticket page
- Zero "Powered by" branding if you don't want it
Hi Sarah,
Great news! Your 2 tickets for Summer Festival 2026 have been assigned.
Emails and SMS that send themselves
Verification code, queue confirmation, ticket delivery — every message goes out automatically, branded to your event. SMS lands seconds after email. You write the templates once, then forget about it.
- Fully editable templates for email and SMS
- Click-to-insert variable chips (name, link, etc.)
- Templates adapt to your active ticket mode
- Bring your own Twilio — you control the costs
- Secure link mode? We email the status page, never the link
The little things that aren't little
OTP verification
No passwords, no accounts. A quick email code and they're in. Keeps bots out and humans happy.
Customer self-service
Typo in their name? Want more tickets? They fix it themselves from their status page. Your inbox stays quiet.
Smart wait predictions
Confidence-rated ranges from multi-window velocity averaging. Your fans see "12–18 min", not a guess.
Multi-tenant
Running 20 events? One admin, 20 branded queues, 20 unique URLs. Agencies and promoters, this one's for you.
Live display
Throw it on a TV at your venue. Fullscreen wait times, auto-refreshing every 10 seconds. Dark theme, naturally.
CSV export with scan data
One click exports your full queue with scan timestamps. Know who was assigned, who showed up, and when they arrived.
QR code signage
Generate downloadable QR codes for your queue or any preference. Print on posters, table cards, wristband stations.
Queue & preference toggles
Pause the whole queue or individual preferences with one toggle. The page stays live with your custom closed message.
Queue reorder
Move anyone to the front, bump them up, or push them back. VIP shows up late? One click and they're first in line.
Waitlist overflow
When your queue fills up, new signups join a standby list. Auto-promote the next person when a spot opens — no one gets turned away.
PIN-based staff login
Door staff log in with a 4–6 digit PIN. No email, no password, no admin account. Perfect for shared tablets.
Lottery mode
Randomize queue positions after your registration window closes. Fair for everyone, not just the fastest clickers.
Preference-specific links
Share a direct link to a specific ticket type. /your-event/vip-standing skips the picker and locks them in.
Custom waiting message
Set a message customers see while they wait. "Grab a drink at the bar — we'll text you!" beats the default every time.
Webhooks
Fire POST requests to Zapier, CRMs, or your own systems when customers verify, get assigned, or the queue shuffles. HMAC-SHA256 signed.
Email delivery tracking
Know if your emails were delivered, opened, clicked, bounced, or marked as spam. Per-customer status in your admin table.
AI assistant
Configure settings, bulk-assign tickets, schedule open/close times, find customers, and draft messages — all in plain English. Your queue co-pilot.
What your fans actually see
Sign up, verify, wait (with live updates), get tickets. The whole thing takes minutes and looks like your event — not ours.
Queue with friends. Get in together.
No more splitting up groups at sold-out events. Customers link their registrations with a simple code — when tickets are assigned, the whole group gets in together or waits together.
- One code, one group
Create a group and share an 8-character code. Friends join in seconds.
- Atomic assignment
The system checks capacity for the entire group. All in or all wait — no partial splits.
- Works with lottery
In randomized draws, groups enter as one unit. Win or lose together, fairly.
- Built-in word of mouth
Every group code is a sharing mechanic. Your event markets itself.
Your Group
XK4M9NP2Share this code with friends
The numbers that matter
Ready to manage your queue properly?
Plans from $49/mo, hands-on support, and priority feature requests. You tell us what to build next. We actually listen.
Ready to ditch the spreadsheet?
Your fans get a better experience. You get your evenings back. The spreadsheet gets a well-deserved retirement.